Shipping and terms of payment
Orders can only be placed by companies and traders. As a small business enterprise or trader without a VAT ID, you can contact us by phone or using the contact form.
Shipping
Shipping costs are only for hardware and consumables. No shipping costs are charged when purchasing licenses and services. The shipping costs are communicated to you in the shopping cart system and on the order page.
Your order will be shipped within Germany, to Austria, and to Switzerland via DHL. Parcels are delivered by DHL from Monday to Saturday.
The shipping time can be found on the respective product page or when ordering in the shopping cart system.
Terms of payment
Mollie
As part of the Mollie payment service, we offer three popular payment methods as Mollie services.
- Credit and debit card
- PayPal
- ApplePay (on Apple operating systems)
- SEPA transfer
Pay with a credit card or direct debit. You don’t need a Mollie account!
You will be redirected to the website of the online provider Mollie. There you can enter your payment details and confirm the use of your data by Mollie as well as the payment instruction to Mollie. You’ll get more information during the ordering process.
Purchase on invoice
For a purchase on account, you can contact us by phone or using the contact form. For existing customers, purchase on account can be selected in the ordering process.