Unlocking Features
GET ACTIVATED​
To take full advantage of vistrax, you must activate the software with a personalized, hardware-depended license key. If you experience any activation problems, our support team is here to help.
FAQ
Frequently asked questions
How many times can an Activation Code be used?
Each Activation Code can be activated only once. Please contact our support team if you need to repeat the activation.
Where do I find the Hardware-ID?
It can be found in the licensing settings in the software “vistrax Config” that is installed along with the vistrax service.
Is the software tied to specific hardware?
Yes, the Hardware-ID is like a fingerprint. If you change the hardware, please contact our support to get an updated License Key.
Does the license key contain personal data?
Possibly, because the license holder’s name provided during activation is stored in the license key and is displayed the software. We recommend entering the name of the company or organization rather than an individual’s name.
How can the License Key be used?
It can be imported using the software “vistrax Config” that is installed along with the vistrax service.
Does the license period begin upon activation?
Yes. You can wait to activate the software until you install it. The license period does not begin until you activate it.
The license key was sent to the wrong email address. What should I do now?
Please contact our support team. They can send the license key to a different email address.